Specials
1/2 price Tropicair Flue Kit with any fire and flue kit combo purchased until April 29th, All you need to do is ask for the 50% discount and tell us where you heard about it :). Not usable in conjunction with any other manufacturers special or promotion.
View Specials
View Specials
Browse Shop
FAQ
What are your trading hours?
7:30am - 5pm Weekdays
9:00am - 12pm Saturdays
Do you sell fires, and what types?
Yes. We sell our own freestanding, in-built log fires and diesel fires (including tanks), and also retail a large range from our manufacturing competitors.
Do you sell heat pumps and pellet fires?
No.
Are your quotes Free?
Yes
Can you do WiNZ quotes?
Yes, we are registered on WiNZ system and can provide quotes for heating for you to take to WiNZ.
Are your fires available in different colours?
Yes, we are pleased to announce that our in-builts are available in an infinite colour range, including some outrageous 'Candy' colours (extra charges apply). Our freestanding range is also available in a range of vitreous enamel colours (extra charges apply). As standard our fires are black.
Are alternative trim options available?
Yes. We can offer other trims and extra trims on most of our fires (extra charges apply). Essentially, if you are prepared to pay for any requested customisation, we can do it. We are sure even a custom gold-plated heater would be possible!
What's the best fire?
There is no “best” fire - only the right one for your house size and requirements. Every fire on the market has individual strengths and situations it will best suit.
Do you install fires?
Yes, we install fires purchased from us. We can organise hearth and permits also. We offer a full service from quote to sign-off in Canterbury.
See the Retailers page for other serviced locations for Tropicair fires.
Will the person installing my fire be qualified?
All our installers are accredited through NZHHA as a MINIMUM. Even some of our office staff have been NZHHA trained to ensure you get accurate information.
Do you make Tropicair fires in NZ?
Yes. Our fires are made in Christchurch, New Zealand. Parts and materials are sourced from inside New Zealand through New Zealand companies.
Can I still get parts for old Tropicair fires?
Yes. We still stock parts from our original fires from 25+ years ago. We will continue to do this where possible.
Do you offer finance?
No, unfortunately we do not at this stage. This may change in the future though.
Are your fires Clean Air and ECAN Approved?
Yes. Our fires are on both the MFE and ECAN lists.
I see on the ECAN website your fires have a date, what does that date mean to me, the customer?
Nothing to you, It is a licence to manufacture with ECAN and doesnt effect the customer in any way. All fires are permitted for 15 years use under a solid fuel permit.
If I live on 2+ Hectares, do I have to have a Clean Air appliance?
No. You can have non-Clean Air Logfires and Multifuels.
Do Tropicair offer non-Clean Air Fires?
Yes. All our fires can be bought as a 'Rural' model with increased burn times.
Can I have a logburner in my new house?
See below for answers, or contact ECAN on this link to find out your zoning.
In regards to woodburners, what does “Resource consent necessary” mean?
In our experience, it means NO.
What is an MFE-approved fire?
The Ministry for the Environment (MFE) provides a list of fires which is used as a guide for approved fires by most councils and local authorities around New Zealand.
What is an ECAN-approved fire?
The ECAN list is used in Canterbury for approval status for consents.
How are the Clean Air Zones defined in Canterbury?
Clean Air Zone 1
• Presently no new installations of log fires are permitted.
• You can replace an open fire, wood burner, or even pellet fire under the option of 'replace existing solid fuel appliance' with a normal solid fuel permit.
Clean Air Zone 2
Any fire on the ECAN/MFE approved list can be installed in new or existing homes with solid fuel consent.
Outside Clean Air Zones
• Properties smaller than 2 hectares can fit any wood fire on the MFE list.
• Properties larger than 2 hectares have no restrictions.
7:30am - 5pm Weekdays
9:00am - 12pm Saturdays
Do you sell fires, and what types?
Yes. We sell our own freestanding, in-built log fires and diesel fires (including tanks), and also retail a large range from our manufacturing competitors.
Do you sell heat pumps and pellet fires?
No.
Are your quotes Free?
Yes
Can you do WiNZ quotes?
Yes, we are registered on WiNZ system and can provide quotes for heating for you to take to WiNZ.
Are your fires available in different colours?
Yes, we are pleased to announce that our in-builts are available in an infinite colour range, including some outrageous 'Candy' colours (extra charges apply). Our freestanding range is also available in a range of vitreous enamel colours (extra charges apply). As standard our fires are black.
Are alternative trim options available?
Yes. We can offer other trims and extra trims on most of our fires (extra charges apply). Essentially, if you are prepared to pay for any requested customisation, we can do it. We are sure even a custom gold-plated heater would be possible!
What's the best fire?
There is no “best” fire - only the right one for your house size and requirements. Every fire on the market has individual strengths and situations it will best suit.
Do you install fires?
Yes, we install fires purchased from us. We can organise hearth and permits also. We offer a full service from quote to sign-off in Canterbury.
See the Retailers page for other serviced locations for Tropicair fires.
Will the person installing my fire be qualified?
All our installers are accredited through NZHHA as a MINIMUM. Even some of our office staff have been NZHHA trained to ensure you get accurate information.
Do you make Tropicair fires in NZ?
Yes. Our fires are made in Christchurch, New Zealand. Parts and materials are sourced from inside New Zealand through New Zealand companies.
Can I still get parts for old Tropicair fires?
Yes. We still stock parts from our original fires from 25+ years ago. We will continue to do this where possible.
Do you offer finance?
No, unfortunately we do not at this stage. This may change in the future though.
Are your fires Clean Air and ECAN Approved?
Yes. Our fires are on both the MFE and ECAN lists.
I see on the ECAN website your fires have a date, what does that date mean to me, the customer?
Nothing to you, It is a licence to manufacture with ECAN and doesnt effect the customer in any way. All fires are permitted for 15 years use under a solid fuel permit.
If I live on 2+ Hectares, do I have to have a Clean Air appliance?
No. You can have non-Clean Air Logfires and Multifuels.
Do Tropicair offer non-Clean Air Fires?
Yes. All our fires can be bought as a 'Rural' model with increased burn times.
Can I have a logburner in my new house?
See below for answers, or contact ECAN on this link to find out your zoning.
In regards to woodburners, what does “Resource consent necessary” mean?
In our experience, it means NO.
What is an MFE-approved fire?
The Ministry for the Environment (MFE) provides a list of fires which is used as a guide for approved fires by most councils and local authorities around New Zealand.
What is an ECAN-approved fire?
The ECAN list is used in Canterbury for approval status for consents.
How are the Clean Air Zones defined in Canterbury?
Clean Air Zone 1
• Presently no new installations of log fires are permitted.
• You can replace an open fire, wood burner, or even pellet fire under the option of 'replace existing solid fuel appliance' with a normal solid fuel permit.
Clean Air Zone 2
Any fire on the ECAN/MFE approved list can be installed in new or existing homes with solid fuel consent.
Outside Clean Air Zones
• Properties smaller than 2 hectares can fit any wood fire on the MFE list.
• Properties larger than 2 hectares have no restrictions.