Frequently Asked Questions
What is ULEB
Ultra Low Emission Burner
Do I need consent?
Yes, we can take care of that for you
Do you sell parts?
Yes, we sell all Tropicair parts
Do you supply other brands?
Yes, we can supply, Woodsman, Metro, and Masport - give us a call
Do you have a display of the DUO and RUA
Yes, come see us at 32 Sandyford Street, Sydenham
I live in a clean air region, can I still have a wood burner?
Yes. A ULEB can be installed in any home, including in a clean air region
What is the difference between the single and double chambers?
The double chamber is designed so the emissions are pushed down into the bottom combustion chamber where the emissions are reburnt before being released out the flue with less emissions.
Do I need to get my ULEB flue cleaned?
Yes, in Christchurch we recommend Chim Chim: Ph 0800 22 44 64
How do I use a wood burner?
Check out this website, it has helpful videos e.g.
How to light on a fire
How to tell if your wood is dry
Why are there large unburnt logs
Why is my wood burners glass dirty
What can I do if my fire is too hot
Why does smoke come into the room when I open the door